Microsoft® Office Outlook® 2010: Level 2

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1 Day (6.5 instructional hours)

Outlook 2010

Course Number: 091042

Course Objective:

You will explore the advanced features provided with the Outlook interface, such as advanced message, calendar, and contacts management; use the Tasks and Journal workspaces provided in the application to manage task assignments to you and others, and to record interactions you have.

Target Student:

This course is meant for those desiring to gain advanced skills necessary for performing and working with Outlook. Course Objective: To ensure success, students will need to be familiar with using or have equivalent knowledge of Microsoft

Windows 7:

Level 1 or Windows 7: Transition from Windows XP and Microsoft Office Outlook 2010: Level 1.

Course Outline

Lesson 1: Configuring Advanced Message Options

Topic A: Insert Advanced Characters and Objects

Topic B: Modify Message Settings, Properties, and Options

Topic C: Use Automatic Replies

Lesson 2: Advanced Message Management

Topic A: Sort Messages

Topic B: Filter Messages

Topic C: Organize Messages

Topic D: Search Messages

Topic E: Manage Junk Mail

Topic F: Manage Your Mailbox

Lesson 3: Advanced Calendar Management

Topic A: Manage Advanced Calendar Options

Topic B: Manage Availability Options

Topic C: Create Calendar Groups

Topic D: Manage Meeting Responses

Lesson 4: Advanced Contact Management

Topic A: Edit an Electronic Business Card

Topic B: Manage Advanced Contacts Options

Topic C: Forward Contacts

Topic D: Export Contacts

Lesson 5: Managing Activities by Using Tasks and Journal Entries
Topic A: Assign and Manage Tasks

Topic B: Record and Modify Journal Entries

Lesson 6: Sharing Workspaces with Others

Topic A: Delegate Access to Mail Folders

Topic B: Share Your Calendar

Topic C: Share Your Contacts

Lesson 7: Managing Outlook Data Files

Topic A: Back up Outlook Items

Topic B: Change Data File Settings

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