Microsoft® Outlook® 2013: Level 2

Microsoft® Outlook® 2013: Level 2

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1 Day (6.5 instructional hours)

Outlook 2013

Course Number: 091044

Course Objective:

In this course, you will explore the advanced features provided with the Outlook interface, such as advanced message, calendar, and contacts management. You will use the Tasks and Journal workspaces provided in the application to manage task assignments to you and others and to record interactions you have with your colleagues. You will also share your workspaces with other users, and use Outlook data files to save and back up your important information.

Target Student:

This course is intended for students who have a basic understanding of Microsoft Windows and Microsoft Outlook 2013 and want or need to know how to perform more advanced tasks in Outlook.


To ensure success, students will need to be familiar with using personal computers and should have experience using a keyboard and mouse. Students should also be comfortable working in the Windows 8 or 8.1 environment and be able to manage information on their computers. Specific tasks the students should be able to perform include: opening and closing applications, navigating basic file structures, and managing files and folders. To obtain this level of skill and knowledge, you can take any of the following courses: Using Microsoft Windows 8.1, Introduction to Personal Computers, and Microsoft Outlook 2013: Level 1.

Course Outline


Lesson 1: Configure Advanced Message Options

Topic A: Insert Advanced Characters and Objects
Topic B: Modify Message Settings, Properties, and Options
Topic C: Use Automatic Replies

Lesson 2: Advanced Message Management

Topic A: Sort Messages
Topic B: Filter Messages
Topic C: Organize Messages
Topic D: Search Messages
Topic E: Manage Junk Mail Topic
F: Manage Your Mailbox


Lesson 3: Advanced Calendar Management

Topic A: Manage Advanced Calendar Options
Topic B: Create Calendar Groups
Topic C: Manage Meeting Responses


Lesson 4: Advanced Contact Management

Topic A: Edit an Electronic Business Card
Topic B: Manage Advanced Contacts Options
Topic C: Forward Contacts
Topic D: Export Contacts


Lesson 5: Managing Activities by Using Tasks and Journal Entries

Topic A: Assign and Manage Tasks
Topic B: Record and Modify Journal Entries


Lesson 6: Sharing Workspaces with Others

Topic A: Delegate Access to Mail Folders
Topic B: Share Your Calendar
Topic C: Share Your Contacts


Lesson 7: Managing Outlook Data Files

Topic A: Back Up Outlook Items
Topic B: Change Data File Settings
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